Misinformation can spread even faster than a virus. It’s fair to say that misuse, or a simple lack of understanding, of cleaning industry terminology by official bodies has created considerable confusion for many customers seeking professional cleaning services.
For example, at Monthind we have recently been fielding enquiries for a host of different services, including:
Despite the variety of these requests, many of these customers actually required very similar services. But how can they be expected to know everything about cleaning terminology? That’s our job.
So, to help you understand what you need from a cleaning company in order to safely reopen your workplace your employees, we wanted to provide some clarity. With 45 years’ experience in the cleaning industry, at Monthind Clean we feel well placed to deliver clear definitions for some of our industry’s most important terminology.
Cleaning: The removal of soiling, both visible and invisible, from a surface. The cleaning process prepares a surface for disinfection.
Sanitising: A less aggressive process than disinfection, sanitising reduces the level of germs and bacteria to a level considered safe. NB: It is worth noting that, at the time of writing, a safe sanitation level for COVID-19 is yet to be established, therefore disinfection is required for areas or surfaces affected by the Coronavirus.
Disinfecting: The removal of bacteria and germs, except bacterial spores, from a surface or object.
In the current situation many workplaces, in particular non-healthcare facilities or those not occupied by high-risk citizens, require an increased frequency of cleaning, with the potential addition of disinfecting.
On 11th May, the UK Government launched five steps to get British workers back to work, of which Step Five is “Reinforcing cleaning processes.” The new guidance includes cleaning your workplace more frequently, installing hand sanitising or washing facilities at entries and exits, and taking extra care in the cleaning of high-contact areas (such as handrails, door handles, kitchen facilities such as fridges, drinks machines and kettles) and IT equipment.
250 industry leaders and stakeholders were consulted to assist the government in the development of the new ‘COVID-19 secure’ guidelines. Further guidelines regarding the cleaning of workplaces include: