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NHS hospital cleanliness satisfaction improves

Patient satisfaction in NHS hospital cleanliness has increased over the last nine years, according to a new analysis of in-patient survey data.

The data was drawn from acute trusts from 2003 to 2013, helping to form the report by The King’s Fund and Picker Institute Europe.

Annual inpatient surveys have been taken since 2002, asking patients what they think about their care.

Cleanliness improves “by six points”

Of the 20 questions asked in the survey, 14 showed improvements, while six showed a decrease in satisfaction.

Average scores for ward cleanliness rose by six points.

“Increasing financial pressure”

Other aspects of NHS care – such as length of wait from admission to hospital to a bed on a ward, and timely hospital discharges – saw patients less satisfied than in previous surveys.

“At a time when the NHS is under increasing financial pressure, it is good news to see that inpatient care has continued to improve in hospitals across the country,” said Veena Raleigh, Senior Fellow at The King’s Fund and the report’s author. “However, this improvement has been modest, and it’s time for this valuable survey to be used more effectively.

“Policy-makers, commissioners and regulators must also recognise that sustained improvement in the experience of hospital inpatients is unlikely unless the pressures in the wider health and care system ease,” Raleigh added.

Achieving cleaning excellence in medical establishments

By far the largest provider of medical care in the UK, the NHS has a huge task in providing high-quality frontline health services. However, keeping the Service’s thousands of wards clean is also a significant challenge. In many cases, expert private cleaning firms are hired to meet these obligations in an efficient and cost-effective manner.

Across the East and South East of England Monthind Clean are relied upon by medical facilities and their associated facilities management companies to provide professional contract cleaning services. All our cleaning operatives are trained to the highest standardsand are committed to helping eliminate the transmission of infections within wards and in other parts of medical units.

We employ nearly 1,000 highly trained cleaning professionals and use the most advanced and efficient cleaning equipment available. This gives us unrivalled cleaning resources in the East and South East of England.

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