Privacy Statement

Click here to view terms and conditions for use of the Monthind website

  1. Introduction

1.1 Monthind Clean respects your privacy and is committed to protecting it. We are committed to safeguarding the privacy of our website visitors. In this policy we will explain how we will treat your personal information from data we receive from you via this site (www.monthindclean.co.uk) in order to demonstrate our compliance with GDPR.


  1. Cookies

2.1 Whenever you use this website, information may be collected through the use of cookies. Please read our Cookie Policy for more information about this.


  1. Collecting Personal Information

3.1 With regard to each of your subsequent visits to our site we will automatically collect the following information;


  1. Using Personal Information

4.1 Personal information submitted to us through our website will be used for the purposes specified in this policy or on the relevant pages of the website.

4.2 We may use your personal information to:

4.3 Unless we have your consent, we will ensure that your personal data will not be disclosed to other organisations, institutions and authorities unless required for the provision of our services or required by law. We will not sell, rent or lease your personal data to others.


  1. Disclosing Personal Information

5.1 We may disclose your personal information to any of our employees, officers, insurers, personal advisers, agents, suppliers or subcontractors insofar as reasonably necessary for the purposes set out in this policy.

5.2 We may disclose your personal information to any member of our group of companies (this means our subsidiaries, our ultimate holding company and all its subsidiaries) insofar as reasonably necessary for the purposes set out in this policy.

5.3 We may disclose your personal information:

5.4 We will disclose your personal information to third parties;

(a) In the event that we sell or buy any business or assets, in which case we will disclose your personal data to the prospective seller or buyer of such business or assets;

(b) If Monthind Clean LLP or substantially all of its assets are acquired by a third party, in which case personal data held by it about its customers will be one of the transferred assets;

(c) If we are under a duty to disclose or share your personal data in order to comply with any legal obligation, or in order to enforce or apply our terms of use or terms and conditions of supply and other agreements; or to protect the rights, property, or safety of Monthind Clean LLP, our customers, or others.


  1. Retaining Personal Information

6.1 This section sets out our data retention policies and procedure, which are designed to help ensure that we comply with our legal obligations in relation to the retention and deletion of personal information.

6.2 Personal information that we process for any purpose or purposes shall not be kept for longer than is necessary for that purpose or purposes.

6.3 The data that we hold of customers will be removed 6 months after any contract termination.

6.4 Notwithstanding the other provisions of this section, we will retain documents (including electronic documents) containing personal data:


  1. Keeping Your Personal Information Secure

7.1   We will take reasonable technical and organisational precautions to prevent the loss, misuse or alteration of your personal information.

7.2   We will store all the personal information you provide on our secure (password-and firewall protected) servers. Any personal information of our customers is stored on our customer database (WebCRM) to administer the account and enable us to perform the services requested. This information can include a name, phone number, email address, business information and job role.

7.3   We do our best to keep the information you disclose to us secure. However, we can’t guarantee its security. By using our website you accept the inherent risks of providing information online and will not hold us responsible for any breach of security.


  1. Your Rights

8.1 The Right to be Informed

You will be informed about the collection and use of your personal data in the relevant areas of our site; ie. Vacancy application forms, contact forms etc.

8.2 The Right of Access

You have the right to access your personal data that we store, and any supplementary information. The right of access allows individuals to be aware of and verify the lawfulness of the processing.

8.3 The Right to Rectification

You have the right to have inaccurate personal data rectified or completed if it is incomplete. You can request this rectification verbally or in writing, and we will respond within the allowed one calendar month.

8.4 The Right to Erasure

You have the right to request that your personal data is erased. You can make this request either verbally or in writing. As with the right to rectification, we will respond to your request within the allowed one calendar month.

8.5 The Right to Restrict Processing

You have the right to request the restriction or suppression of your personal data. This is not an absolute right and only applies in certain circumstances. When processing is restricted, we retain the right to store the personal data, but not to use it. The request to restrict processing can be made either verbally or in writing, and will respond within the allowed one calendar month.

8.6 The Right to Data Portability

This allows you to obtain and reuse your personal data for your own purposes across different services. It allows you to move, copy or transfer data easily from on IT environment to another in a safe and secure way, without hindrance to usability.

8.7 The Right to Object

You have the right to object to processing based on legitimate interests or the performance of a task in the public interest/exercise of official authority, direct marketing, and processing for purposes of scientific/historical research and statistics.

Contact compliance@monthindclean.co.uk at any time if you wish for your personal data to be amended or removed. You can read more about your rights, including the circumstances in which they apply, in the Guidance from the UK Information Commissioner’s Office (ICO) https://ico.org.uk/for-the-public.


  1. Third Party Websites

9.1 Our website includes hyperlinks to, and details of, third party websites

9.2 We have no control over, and are not responsible for, the privacy policies and practices of third parties.


  1. Amendments to our Privacy Policy

10.1 Any changes we make to our privacy policy in the future will be posted on this page and, where appropriate, notified to you by email. Please check back frequently to see any updates or changes to our privacy policy.


  1. Our Details

11.1 This website is owned and operated by Monthind Clean.

11.2 We are registered in England and Wales under registration number11911532 and our registered office is at Monthind House, 91 London Road, Copford, Colchester, CO6 1LG.

11.3 Out principal place of business in at Monthind House, 91 London Road, Copford, Colchester, CO6 1LG.

11.4 You can contact us by writing to the business address given above, by using our website contact form, or by telephone on +44 (0) 1206 215300.


    Contact Monthind

    Get in touch with our team of cleaning experts, who will be able to answer any questions or provide a quotation.

    If you are interested in vacancies please visit our jobs page